ROOTED MEMORIES – TERMS OF SERVICE

Effective Date: March 2026

Company: ROOTED MEMORIES LTD

Governing Law: England & Wales

1. About Rooted Memories

Rooted Memories is a private, mobile-only family archive platform operated by ROOTED MEMORIES LTD.

The platform allows families to create private, invite-only family trees where members can upload, organise and preserve photos, names and family stories in a structured archive.

Rooted Memories is not a public social network. Content is not publicly discoverable or indexed.

2. Accounts

To use Rooted Memories, you must create an account using a valid mobile number and any other information requested in the app.

You are responsible for keeping access to your account and device secure.

3. Family Trees

A sole administrator should transfer control before leaving or deleting their account.

4. Administrators

Each tree has one or more administrators.

Administrators may invite or remove members, create and manage leaves, remove content within their tree, and manage the tree itself.

Administrative actions may be logged for security and governance purposes.

5. Identity Records and Claiming

Leaves may be created by a tree administrator or standard user, and may initially be unassigned.

An unassigned leaf may later be claimed by the relevant person when invited to do so.

Once claimed, the identity owner gains control over their profile within the app.

6. Media Ownership and Rights

Media uploaded to Rooted Memories remains the property of the user who uploaded it.

By uploading content, you grant ROOTED MEMORIES LTD the right to store, process, display and back up that content solely for the purpose of operating the platform.

Users may remove media they personally uploaded. Identity owners and tree administrators may also remove content where applicable within their tree.

7. MVP Access

At MVP, Rooted Memories is provided without in-app payments or subscriptions.

Any future paid plans, storage limits or premium features may be introduced later and will be subject to updated terms.

8. Account Deletion

Users may request permanent account deletion at any time.

Account deletion is processed within seven (7) days.

Deleting an account removes account access and personal profile data from active systems, although some backup data may remain temporarily before automatic overwrite.

9. Tree Deletion

A tree may be deleted by an administrator.

Deleting a tree permanently removes the leaves, media and member associations stored within that tree.

Tree deletion is irreversible once completed.

10. Acceptable Use

ROOTED MEMORIES LTD reserves the right to suspend or remove access where these terms or applicable law are violated.

11. Limitation of Liability

Rooted Memories is provided on an “as available” basis.

We do not guarantee uninterrupted access or error-free operation.

To the fullest extent permitted by law, ROOTED MEMORIES LTD is not liable for loss of data resulting from user actions, disputes between family members, or indirect or consequential losses.

12. Changes to These Terms

We may update these Terms from time to time.

Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

13. Contact

These Terms apply to all users of Rooted Memories during the MVP stage.

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